HIPAA Compliance

Protecting Your Privacy Is Our Priority

At Pain Rx, safeguarding your personal and health information is a fundamental part of the care we provide. We are committed to maintaining the privacy, security, and confidentiality of your Protected Health Information in accordance with applicable federal and state laws, including the Health Insurance Portability and Accountability Act (HIPAA).

Whether you visit our clinic, request an appointment, or communicate with our team, we take appropriate measures to protect your information and use it responsibly.

Our Commitment

We are committed to:

• Protecting the confidentiality of your health information.
• Using and sharing your information only as permitted by law.
• Maintaining administrative, technical, and physical safeguards to protect your data.
• Providing patients with access to their health information as required by law.
• Training our workforce on patient privacy and security practices.
• Responding promptly to any privacy concerns or questions.

How We Use Your Health Information

Your Protected Health Information may be used or disclosed to:

• Provide diagnosis, treatment, and ongoing medical care.
• Coordinate care with other healthcare providers involved in your treatment.
• Process insurance claims and billing.
• Schedule appointments and send appointment reminders.
• Improve the quality and efficiency of our healthcare services.
• Comply with legal, regulatory, or public health reporting requirements.

We do not sell your medical information.

Your Privacy Rights

As our patient, you have important rights regarding your health information. These include the right to:

• Request access to your medical records.
• Request corrections to inaccurate information.
• Receive confidential communications.
• Request restrictions on certain disclosures where permitted by law.
• Obtain a copy of our Notice of Privacy Practices.
• File a complaint if you believe your privacy rights have been violated.

Website Communications

Our website is intended to provide general information and facilitate appointment requests.

Please do not submit sensitive medical information through general contact forms unless the form is specifically designated as secure for healthcare communications.

If you require immediate medical assistance, call 911 or visit your nearest emergency department.

Secure Information Handling

We use reasonable safeguards designed to protect information transmitted through our systems. Access to Protected Health Information is limited to authorized personnel who require it to perform their responsibilities.

When third-party service providers assist us with functions involving Protected Health Information, we work with vendors that support HIPAA obligations where required.

Appointment Requests

Submitting an online appointment request does not establish a physician–patient relationship.

A member of our team will contact you to confirm your appointment and obtain any additional information necessary for your visit.

Questions About Your Privacy

If you have questions about how your information is handled or would like to exercise your privacy rights, please contact our Privacy Officer.

Pain Rx Center 

Address: 3 Crestview Drive, Westerly, RI 02891 

Phone: (203) 295-7855 

Email: info@painrxcenter.com 

Notice of Privacy Practices

Our complete Notice of Privacy Practices explains in detail how we may use and disclose your Protected Health Information, your legal rights, and our responsibilities under HIPAA. A copy is available at our clinic and can also be requested from our staff.