Privacy Policy

Effective Date: 13/07/2026

At Pain Rx Center (“Clinic,” “we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, request an appointment, contact our team, or use our online services.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

About Our Services

Pain Rx Center provides a range of healthcare services, including but not limited to:

  • Chronic Pain Evaluation & Treatment
  • Medication Management
  • PRP (Platelet-Rich Plasma) Treatment
  • Vitamin B12 Injections
  • IV Vitamin Infusions
  • Medical Marijuana Certification
  • Addiction Treatments
  • Urgent Care

When you contact us regarding any of these services, we may collect information necessary to respond to your inquiry, schedule appointments, and support your healthcare needs.

Information We Collect

We may collect information that you voluntarily provide when interacting with our website or communicating with our clinic.

Personal Information

Depending on your interaction with us, we may collect:

  • Full Name
  • Phone Number
  • Email Address
  • Mailing Address ( If applicable )
  • Date of Birth (when applicable)
  • Insurance Information (if provided)
  • Preferred Appointment Date and Time
  • Information related to your healthcare inquiry or requested service

Health-Related Information

If you request an appointment or inquire about our medical services, you may voluntarily provide health-related information such as:

  • Symptoms or medical concerns
  • Pain conditions
  • Current medications
  • Previous treatments
  • Treatment preferences
  • Other information relevant to your inquiry

Please provide only the information necessary for us to respond appropriately.

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Pages Visited
  • Date and Time of Visit
  • Referring Website
  • Website Usage Information

This information helps us improve website performance and user experience.

How We Use Your Information

We use your information to:

  • Respond to inquiries
  • Schedule and manage appointments
  • Communicate regarding requested healthcare services
  • Provide customer support
  • Improve our website and online experience
  • Monitor website performance and security
  • Comply with legal and regulatory obligations
  • Prevent fraud and unauthorized access

We only collect information necessary to fulfill these purposes.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality and enhance your browsing experience.

Cookies may be used to:

  • Remember user preferences
  • Analyze website traffic
  • Improve website performance
  • Enhance website security

Most web browsers allow you to control or disable cookies through browser settings. Disabling cookies may affect certain website features.

Third-Party Services

Our website may use trusted third-party service providers to support the operation, functionality, and security of our website, as well as to facilitate communication with our patients and visitors. These services may include:

  • Website hosting providers
  • Website analytics services
  • Appointment scheduling or request tools
  • Email communication platforms
  • Mapping and location services

These third-party providers may have access to your information only to the extent necessary to perform services on our behalf. They are expected to handle your information securely and in accordance with applicable privacy and data protection laws.

Information Sharing

Pain Rx Center does not sell, rent, or trade your personal information.

We may disclose your information only when necessary:

  • To healthcare professionals involved in your care
  • To trusted service providers assisting in business operations
  • To comply with applicable laws, regulations, court orders, or legal processes
  • To protect the rights, safety, or property of our patients, employees, or clinic
  • When required by governmental or regulatory authorities

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Although we strive to protect your information, no method of electronic transmission or internet storage can be guaranteed to be completely secure.

Your Privacy Choices

Depending on applicable laws, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of information where legally permitted
  • Withdraw consent where applicable
  • Request additional information regarding our data practices

To exercise these rights, please contact us using the information provided below.

Medical Disclaimer

Information submitted through this website, including contact forms and appointment requests, is intended solely for communication purposes and does not establish a physician-patient relationship.

The information provided on this website is for general informational purposes only and should not be considered medical advice, diagnosis, or treatment. Please consult a qualified healthcare provider for medical concerns.

If you are experiencing a medical emergency, call 911 or visit your nearest emergency room immediately.

External Links

Our website may contain links to third-party websites for your convenience.

We are not responsible for the privacy practices, content, or security of external websites. We encourage you to review their privacy policies before providing any personal information.

Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children through our website.

If we become aware that information has been collected from a child without appropriate consent, we will take reasonable steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, legal requirements, or website functionality.

Any updates will be posted on this page with a revised Effective Date. Continued use of our website after changes become effective constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:

Pain Rx Center 

Address: 3 Crestview Drive, Westerly, RI 02891 

Phone: (203) 295-7855 

Email: info@painrxcenter.com